SGSEO GEO Now
FAQ center

Answers for onboarding, audits, and optimization decisions

Each answer links back to a dedicated detail page, with external references from search platforms and structured-data authorities.

How to use

Start with your current concern

  1. Use category filters for billing, failures, GEO, or safety.
  2. Open a detail page for fuller context and source links.
  3. Return here instead of jumping back to the homepage.
All questions

Browse FAQ topics

Audit scope4 sources

What does SEO GEO Checker audit?

It reads public HTML and checks technical SEO, structured data, GEO semantic signals, AI-extractable content, authority cues, and readable page structure, then converts findings into actionable optimization items.

Failures and refunds3 sources

What happens if an audit fails?

A failed audit does not keep the final audit credit. The system refunds the detection credit to the account. Common causes include target timeout, server-side blocking, Cloudflare or firewall protection, SSL issues, redirect errors, non-HTML responses, or pages that are not publicly accessible.

Audit workflow4 sources

How long does one page audit usually take?

Most public web pages finish in tens of seconds to a few minutes. Timing depends on target-site response speed, page size, redirect chains, SSL status, firewall or anti-bot rules, and whether the page can reliably return HTML. If the audit ultimately fails, the audit credit is refunded to the account.

URL selection4 sources

Should I submit the homepage, a category page, or a specific article?

Start with the single page that matters most, such as a product page, service page, landing page, key article, or any page you want search engines and AI systems to understand. A homepage is useful for brand-entry basics, but it does not represent every page on the site.

Report reading4 sources

Does a low audit score mean my website is bad?

No. A low score does not mean the business or content has no value, and it is not a ranking score. It usually means the page has clear improvement opportunities in crawlability, titles, descriptions, structured data, content hierarchy, FAQ, entity clarity, trust signals, or AI-extractable wording.

Report reading4 sources

Why do pages on the same website get very different scores?

Because the audit evaluates a single URL at a time. Pages on the same site can differ in content quality, titles, descriptions, H1 structure, Schema, FAQ, internal links, indexability signals, readable structure, and access status, so score differences are normal.

URL selection4 sources

Which URLs are not suitable for auditing?

Avoid login-only pages, admin URLs, local or intranet addresses, temporary preview links, CAPTCHA pages, image/PDF/download files, firewall-blocked pages, or pages that robots and permission rules prevent from being publicly accessed.

Account and billing2 sources

What should I do if I paid but credits did not arrive?

If online payment is enabled and the payment succeeds but credits do not appear immediately, refresh the balance and check the order status first. Different payment channels can involve asynchronous confirmation, risk review, or callback delay, so the platform reconciles credits using admin order records, payment-channel callbacks, and account ledger history.

Re-checks4 sources

Should I run another audit after editing the website?

Yes. SEO/GEO work is a loop: find issues, update the page, then re-check. Auditing the same URL again helps confirm whether titles, descriptions, structured data, FAQ, readable structure, and access conditions actually improved.

Support4 sources

What if I do not understand the report?

Start with high-priority issues, page titles and descriptions, structured data, FAQ content, and AI-readable answer sections. If you are unsure how to implement the fixes, send support the task ID, page URL, and your main concern so the report can be translated into next steps.

Credibility6 sources

Does this actually help SEO and GEO?

It helps with auditability and implementation, but it is not a ranking guarantee. The checks focus on crawlability, understandability, structured data, answer-style content, entity relationships, and credible sources, aligning with public guidance from Google, Bing, Baidu, and Schema.org.

Low-code sites4 sources

Can low-code or template-built sites be optimized?

Yes. The report first identifies issues, then separates what can be changed in platform settings, page copy, headings, FAQ content, JSON-LD injection, or external supporting pages. Even constrained platforms can improve titles, descriptions, semantic structure, and trust content.

GEO / AI4 sources

How is GEO different from classic SEO?

Classic SEO focuses on crawling, indexing, titles, descriptions, links, and page quality. GEO adds a layer for generative search and AI systems: entities, relationships, answer blocks, structured data, and citation-ready evidence.

Plans3 sources

When should I use a template plan versus an AI-personalized plan?

Use a template plan when you want a fast baseline fix direction without spending AI credits. Use an AI-personalized plan when you are ready to implement page-specific rewrites, priorities, structured data, and validation steps.

Data safety3 sources

Does the audit read admin systems or store page content?

No. It accesses only the public URL you submit and does not need website admin, server, or database permissions. The platform keeps report results and structured summaries for history, re-checks, and optimization planning.

Limits3 sources

Can the report guarantee better rankings or AI citations?

No. Its value is reducing obvious structure, content, and trust gaps so the page is easier for search engines and AI systems to understand and cite. Outcomes still depend on competition, content quality, brand authority, platform behavior, and implementation quality.

GEO / AI3 sources

What is GEO optimization?

GEO optimization, or Generative Engine Optimization, helps website content become easier for AI search and answer systems such as ChatGPT, Bing Copilot, Perplexity, and Google AI Overviews to understand, extract, summarize, and cite.

GEO / AI3 sources

Why is AI search not citing my website?

Common reasons include unstable crawlability, unclear entities, missing direct answers, missing FAQ or structured data, thin content, weak trust signals, low brand authority, or delayed recrawling and reassessment.

Bing Webmaster2 sources

What should I do when Bing flags IndexNow, weak links, and short meta descriptions?

Fix IndexNow and sitemap submission first, improve meta descriptions on important pages next, then build relevant high-quality links and brand mentions over time.

Structured data3 sources

Does FAQ Schema help GEO and AI visibility?

Yes, when the questions and answers are also visible on the page. FAQ Schema expresses the question-answer relationship in a machine-readable way and can help search and AI systems understand page coverage.

Distribution2 sources

Can Q&A distribution help SEO and GEO growth?

Yes, when it is based on useful answers rather than repeated promotion. Search-indexed Q&A pages can support long-tail discovery for SEO, GEO, AI search optimization, and related problem queries.

GEO / AI3 sources

Do local businesses need GEO optimization?

Yes. GEO optimization helps AI search systems understand a local business, service area, target customers, common questions, proof points, and trusted evidence.

Whole-site scans2 sources

How is a whole-site scan different from a single-page audit?

A whole-site scan inventories shared structural issues across multiple public pages and saves historical snapshots. A single-page audit examines every SEO, GEO, AI, and technical-trust check for one URL and provides detailed optimization guidance.

Credits and resources2 sources

How many credits and how much bandwidth does a whole-site scan use?

Creating a project is free. Each manual or scheduled run uses one audit credit regardless of the page limit, and failed scans are refunded. The crawler downloads HTML, robots.txt, and sitemap.xml only; it does not download images, CSS, or JavaScript.